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WordNet-Online
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Definitions from the WebService ManagementDescription:Service management refers to the planning, organizing, coordinating, and controlling of activities and resources to ensure the delivery of high-quality services to customers or clients. Sense 1 - Noun:In a business context, service management refers to the comprehensive approach taken to design, deliver, manage, and improve services, ensuring customer satisfaction. Example Sentence:The company implemented effective service management practices to enhance customer loyalty and increase overall satisfaction. Sense 2 - Noun:In the IT field, service management involves the practices, policies, and processes used by organizations to plan, deliver, operate, and control their IT services. Example Sentence:Service management frameworks like ITIL (IT Infrastructure Library) help organizations streamline their IT service delivery and improve efficiency. Sense 3 - Noun:Service management can also refer to the process of managing a team or group of individuals who provide services to customers or clients. Example Sentence:As the head of service management, Sarah ensured her team maintained a high level of professionalism and customer satisfaction. Sense 4 - Noun:Service management may also pertain to the software tools and platforms used to monitor, track, and analyze service performance and customer feedback. Example Sentence:The company invested in a powerful service management system to proactively address customer issues and improve service quality. Sense 5 - Adjective (Popular usage):As an adjective, service management describes anything related to managing and improving the quality of services offered to customers. Example Sentence:The new hire had extensive experience in service management techniques, ensuring the company's offerings met and exceeded customer expectations. Sense 6 - Adjective (Local usage):In some regions, service management may refer to the local government's administration and maintenance of public services and utilities. Example Sentence:The city council prioritized service management by investing in infrastructure and enhancing essential services like garbage collection and public transportation. Related Products: | ||||
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