WordNet-Online
Free dictionary and thesaurus of English. Definitions, synonyms, antonyms and more...
Hint: double-click any word to get it searched!

	Enter your search terms Submit search form
	Web www.wordnet-online.com

Definitions from the Web

Term: Service Level

Definition:

Service Level refers to the agreed-upon performance measures between a service provider and its customers, specifying the level of service quality that must be maintained. It is usually expressed in terms of availability, responsiveness, reliability, and other essential factors.

Part of Speech:

Noun

Sense 1:

Service Level as an agreed measure of service quality:

Example Sentence:

The company promised a high service level to its clients, guaranteeing a response time of less than 24 hours for all inquiries.

Sense 2:

Service Level as a metric used for benchmarking performance:

Example Sentence:

We track our service levels monthly to ensure that we are continuously improving the quality of support provided to our customers.

Sense 3:

Service Level as a contractual commitment:

Example Sentence:

The service-level agreement outlines the expected service level to be provided by the vendor, including response time and system availability.

Related Products:

Find related products on Amazon:

• Service Level Agreements
• Service Level Management
• Service Quality