Definitions from the Web
Ombudsman
Definition
An ombudsman is an independent official appointed by an organization to investigate complaints made by individuals against the organization's activities or employees.
Senses and Usages
- Noun: A person who acts as a mediator between a company or organization and its customers/clients, resolving disputes and ensuring fair treatment.
- Noun: A public advocate, appointed by the government, responsible for handling citizens' complaints regarding public services.
- Noun: In some countries, an ombudsman is an official responsible for upholding human rights and resolving governmental disputes.
Examples
- After receiving poor customer service, John contacted the company's ombudsman to address his complaint.
- The local government appointed an ombudsman to investigate corruption allegations against public officials.
- The ombudsman played a crucial role in resolving disputes between citizens and the police force.
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