Noun help desk has 1 sense

1. help desk, helpdesk - a service that provides information and assistance to the users of a computer network
   --₁ is a kind of service
   

Help Desk

Noun: A department or service providing assistance to customers or users of a particular product or service, typically regarding technical issues.

Sense 1: The place or physical location where individuals can seek help or support for their technical or customer service needs.

Example Sentences:

• The help desk at the computer store was able to fix my laptop issue promptly.
• When facing any problems with the software, customers can contact the help desk for troubleshooting.
• Employees can submit a ticket or visit the help desk to report any IT-related problems.

Sense 2: The team of support representatives who manage and provide assistance through phone, email, or in-person interactions to resolve customer inquiries, complaints, or technical difficulties.

Example Sentences:

• The help desk agents are available 24/7 to provide immediate support to users.
• For efficient customer service, the company has invested in training their help desk staff.
• The help desk team helped me resolve my account issue in just a few minutes.

Related Products:

• Help Desk Software
• Help Desk Chair
• Help Desk Books