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customer-contact

 

Definitions from the Web

Customer-Contact

Description:

Customer-contact refers to any form of interaction or communication between a business and its customers. It involves a direct interaction between a customer and a representative of the business, either in-person, over the phone, or online. This term is often used in the customer service and sales industries to emphasize the importance of positive and effective communication with customers.

Part of Speech:

Noun

Sense 1:

The act of directly communicating with customers for various purposes such as sales, support, or feedback.

Sample Sentence 1:

Our company assigns dedicated representatives for customer-contact to ensure personalized and efficient communication.

Sample Sentence 2:

Proper training is essential to provide excellent customer-contact and deliver a memorable customer experience.

Sense 2:

An employee or department responsible for establishing and maintaining communication with customers.

Sample Sentence 1:

The customer-contact team has been successful in resolving customer complaints and increasing customer satisfaction.

Sample Sentence 2:

As the head of customer-contact, Sarah ensures that all inquiries and concerns are promptly addressed.

Related Products:

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