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crisis management

 

Definitions from the Web

Crisis Management

Description:

Crisis management refers to the strategic planning and execution of actions taken to address and resolve a crisis situation efficiently and effectively. It involves handling a sudden and critical event that can potentially harm an individual, organization, or community reputation, relationships, or operations. Crisis management aims to minimize damage and restore normalcy as quickly as possible.

Senses:

Sense 1 - Business:

In the business context, crisis management comprises the procedures and strategies implemented by organizations to respond to and handle sudden emergencies, such as product recalls, natural disasters, financial meltdowns, or public relations disasters.

Sense 2 - Public Relations:

In the field of public relations, crisis management deals with maintaining and safeguarding an organization's public image, reputation, and public perception during times of turmoil, negative publicity, or controversial events.

Sense 3 - Psychology:

In psychology, crisis management refers to therapeutic interventions and strategies utilized in helping individuals or groups cope with personal crises, such as trauma, emotional breakdowns, or grief.

Examples:

Example 1:

Business Usage (sense 1): After the product malfunctioned, the company implemented effective crisis management strategies to handle the recall, turn the situation around, and regain customer trust.

Example sentence: The crisis management team quickly responded, launched prompt damage control measures, and communicated transparently with customers regarding the issue.

Example 2:

Public Relations Usage (sense 2): The celebrity's crisis management team swiftly crafted a public apology statement and organized press conferences to minimize the negative impact of the scandal on their reputation.

Example sentence: The company's crisis management plan includes continuous monitoring of social media to promptly address any potential issues and mitigate reputational damage.

Example 3:

Psychology Usage (sense 3): The counselor provided crisis management support to the grieving family, offering coping strategies and emotional support during their difficult time.

Example sentence: The crisis management workshop aimed to equip participants with effective strategies for managing personal crises and improving resilience.

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