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Definitions from the Web

Citizen Charter

A Citizen Charter is a document that outlines the rights, duties, and expectations of both citizens and the government or organization providing public services. It serves as a guide for citizens to understand their entitlements and for the government to ensure efficient service delivery.

Sense 1: Official Document

As an official document, a Citizen Charter clearly states the rights and responsibilities of citizens and lays out the commitments and service standards of the government or organization.

Example sentence: The local municipality released a new Citizen Charter that outlines the procedures for obtaining various permits and clearly defines citizen rights in availing public services.

Sense 2: Public Awareness Campaign

A Citizen Charter can also refer to a public awareness campaign initiated by a government or organization to educate citizens about their rights and duties and to promote active participation.

Example sentence: The education department launched a Citizen Charter campaign to spread awareness about the importance of parents' involvement in their children's education.

Sense 3: Local Initiatives

At a local level, a Citizen Charter may be developed by a community or neighborhood association to outline the expectations, responsibilities, and goals of members.

Example sentence: The neighborhood association's Citizen Charter promotes community unity and encourages residents to actively participate in local events and initiatives.