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call center

 

Definitions from WordNet

Noun call center has 1 sense
  1. call center, call centre - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)
    --1 is a kind of center, centre

Definitions from the Web

Call Center


Definition:

A call center is a centralized office or facility where agents handle inbound and/or outbound calls on behalf of a company or organization. It is a customer service center that aims to address customer queries, provide support, process orders, and handle various other communication tasks.

Senses:

  1. Noun: An office or facility where customer service agents handle telephone calls.
  2. Noun: The department or team responsible for managing and operating a company's telephone support services.

Usage Examples:

  1. The call center received numerous inquiries from customers regarding their recent purchases.
  2. She was hired to work in the call center, assisting customers with their technical issues.
  3. Our company has a highly efficient call center that provides 24/7 support to our customers.
  4. As a call center agent, his main responsibility is to handle incoming calls and help customers resolve their problems.

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